Led the strategy, positioning, and marketing launch of CSC, TSP’s custom cloud-based enterprise resource and IT service management platform designed to streamline service delivery, operational workflows, scheduling, invoicing, and customer system integration.

The initiative focused on transforming CSC from an internally used operational platform into a marketable business solution with a clearly defined value proposition, positioning strategy, and digital presence that support sales, customer conversations, and future growth initiatives.

The launch positioned CSC as a scalable, integration-focused platform capable of connecting customer systems, automating workflows, improving operational visibility, and enhancing the efficiency of IT service delivery. The project also helped strengthen TSP’s broader market positioning by showcasing proprietary innovation and operational expertise beyond traditional IT services and workforce solutions.